Value
With a dedicated design team at our disposal, we can produce tailor
made systems to our customers' exact specifications, enabling us to
keep costs down to a minimum as much as possible. Using the services
of a number of leading edge suppliers within our industry, we endeavour
to find the most cost-effective solution to any problem.
Quality
Our installations are carried out to the highest standard by fully
qualified engineers. Attention to detail is a priority, ensuring that
our systems are designed and installed in accordance with the Construction,
Design and Management (CDM) Regulations 1994, recommendations set
by the Confederation of Aerial Industries (CAI) and in relation to
the Health & Safety at Work Act 1974.

Personal
Mediacoms believe in a hands-on approach to customer service,
giving us that personal touch. When you make a call to us, you can
expect to speak with the person familiar to yourself.
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Response
After receiving an application for a quotation, we aim to have
a qualified member of the technical department on site within 48 hours.
After the initial visit to assess the site, our design team will endeavour
to provide you with a preliminary quotation within the next 48 hours.
Maintenance
All our customers can rely on a rapid response to any system failures.
We aim to respond within 24 hours, even at weekends. In the event
that a fault has occurred within a private residence and does not
involve a system failure, we are able to provide a qualified engineer
on site within 48 hours in most cases.
Products
In order to keep pace with the very latest technical developments
in digital reception, we only use the highest standard equipment.
Our IRS installations are built on top specification distribution
equipment such as Philips, Spaun, Televes and Fracarro.
Cost of sale approach to price
Mediacoms has the flexibility to provide lower costs to those loyal
clients that help reduce our cost of sale, give us excellent payment
terms and commit for the long term. Understandably, every company's
procurement process is different, however, we do reward through lower
costs those faithful to our products and services.
The future
As an ambitious company, Mediacoms has a development plan for longevity.
Clients are welcome to visit our offices in Chingford, where we are
able to give product demonstrations and consultancy services.
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